sabongbet Frequently Asked Questions

The minimum age to register and play on sabongbet is 21 years old. This is in line with Philippine law governing online gambling. sabongbet enforces this through mandatory identity verification (KYC) for all accounts. Any account found to belong to a person under 21 will be immediately closed and any funds will be returned. Please do not attempt to register if you are under 21.

KYC (Know Your Customer) verification is required before you can make your first withdrawal. To complete KYC on sabongbet, log in to your account and go to the Verification section under Account Settings. You will need to upload:

• A valid government-issued photo ID (passport, driver's licence, SSS ID, PhilSys ID, or UMID)
• A selfie holding your ID
• Proof of address (utility bill or bank statement dated within the last 3 months)

Verification is typically completed within 24 hours. You will receive an email confirmation once your account is verified.

No. sabongbet strictly allows only one account per person. Creating multiple accounts is a violation of our Terms and Conditions and may result in the permanent closure of all associated accounts and forfeiture of any balances. If you have forgotten your login details, use the "Forgot Password" function or contact our support team via live chat.

To reset your password, go to the sabongbet login page and click "Forgot Password." Enter the email address associated with your account and you will receive a password reset link within a few minutes. Click the link and follow the instructions to set a new password. If you do not receive the email, check your spam or junk folder. If you still have trouble, contact our 24/7 live chat support team.

sabongbet accepts a wide range of payment methods popular with Filipino players, including:

• GCash – instant deposits and withdrawals
• PayMaya – fast and secure e-wallet transfers
• BPI – online banking transfers
• BDO – online banking transfers
• Metrobank – online banking transfers

All transactions are processed in Philippine Peso (₱). sabongbet does not charge fees on deposits or withdrawals, though your bank or e-wallet provider may apply their own charges.

The minimum deposit on sabongbet is ₱100 for e-wallet methods (GCash and PayMaya) and ₱500 for bank transfers (BPI, BDO, Metrobank). There is no maximum deposit limit, though very large deposits may require additional verification for security purposes. Deposits via GCash and PayMaya are credited to your sabongbet account instantly.

sabongbet processes withdrawal requests within 1–3 business hours for verified accounts. Once processed by sabongbet, the time for funds to appear in your account depends on your chosen method:

• GCash and PayMaya: typically within 15–30 minutes
• BPI, BDO, Metrobank: typically within 1–3 business days

The minimum withdrawal amount is ₱200. Your account must be fully KYC-verified before your first withdrawal can be processed.

Withdrawals may be delayed or rejected for several reasons, including: incomplete KYC verification, unmet bonus wagering requirements, a mismatch between your account name and your payment method name, or a pending security review. If your withdrawal has been delayed beyond the expected timeframe, please contact our 24/7 live chat support team with your transaction reference number and they will investigate immediately.

sabongbet offers a generous welcome bonus for new Filipino players on their first deposit. The exact bonus amount and terms are displayed on the promotions page at the time of registration. To claim the welcome bonus, simply register your account, complete KYC verification, and make your first qualifying deposit. The bonus will be credited to your account automatically. Always read the full bonus terms and conditions before claiming any offer.

Wagering requirements (also called playthrough requirements) specify how many times you must wager your bonus amount before you can withdraw any winnings derived from that bonus. For example, if you receive a ₱1,000 bonus with a 20x wagering requirement, you must place a total of ₱20,000 in bets before the bonus funds become withdrawable. Different games may contribute different percentages toward wagering requirements – slots typically contribute 100%, while live casino games may contribute less. Full details are always listed in the specific bonus terms on sabongbet.

sabongbet offers a wide variety of games to suit every type of Filipino player, including:

• Live Casino – Ezugi Live dealer games including baccarat, roulette, blackjack, and more
• Slots – hundreds of online slot titles including Treasures of Aztec and other popular games
• Bingo – online bingo rooms with multiple game variants
• Sabong – online cockfighting betting, a beloved Filipino tradition
• Sports Betting – PBA, NBA, UFC, boxing, football, and more

New games are added regularly, so check the sabongbet Casino page for the latest additions.

Yes. All games on sabongbet use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes on every spin, hand, or round. Our live casino games are streamed in real time from professional studios with real dealers, providing full transparency. sabongbet is committed to fair play and operates under the regulatory framework applicable to online gaming in the Philippines.

Absolutely. sabongbet is fully optimised for mobile play. You can access all games directly through your mobile browser on Android or iOS – no app download required. Simply visit sabongbet.asia on your phone's browser, log in to your account, and start playing. The mobile experience is smooth, fast, and designed to work well even on slower mobile data connections common in provincial areas across the Philippines.

Ezugi is one of the world's leading live casino game providers. On sabongbet, Ezugi Live brings you real-time, dealer-hosted table games streamed directly to your screen. You can interact with the dealer and other players while enjoying games like live baccarat, live roulette, live blackjack, and more. The Ezugi Live experience on sabongbet is designed to replicate the atmosphere of a real casino floor – from the comfort of your home in Manila, Cebu, Davao, Quezon City, or anywhere else in the Philippines.

sabongbet uses industry-standard SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and our servers. Your personal information is stored securely and is never sold or shared with third parties for marketing purposes. Access to your account data is restricted to authorised sabongbet personnel only. For full details on how we handle your data, please read our Privacy Policy.

If you suspect unauthorised access to your sabongbet account, take the following steps immediately:

• Change your password right away using the "Forgot Password" function
• Contact our 24/7 live chat support team to report the suspected breach
• Request a temporary account lock while the issue is investigated
• Check your registered email for any suspicious activity or login notifications

sabongbet takes account security very seriously and will investigate all reported incidents promptly. We also recommend enabling two-factor authentication (2FA) on your account for an extra layer of protection.

You can set deposit limits, loss limits, and session time limits directly from your sabongbet account. Log in, go to Account Settings, and select the Responsible Gaming tab. From there, choose the type of limit you want to set and the period (daily, weekly, or monthly). Limit reductions take effect immediately. Limit increases require a mandatory 7-day cooling-off period before they come into effect. sabongbet strongly encourages all players to use these tools proactively.

Self-exclusion is available to all sabongbet players at any time. To activate it, log in to your account, go to Account Settings, and select the Responsible Gaming tab. Choose your preferred exclusion period: 24 hours, 7 days, 30 days, 90 days, or permanent exclusion. Your account will be locked immediately upon confirmation. If you need help activating self-exclusion, our 24/7 live chat support team can process it on your behalf right away. For more information, visit our Responsible Gaming page.

If you or someone you know is struggling with problem gambling, sabongbet encourages you to seek help. PAGCOR (Philippine Amusement and Gaming Corporation) maintains responsible gaming resources and support programs for Filipino players. You can also speak confidentially with our sabongbet support team via 24/7 live chat – we are trained to listen without judgment and to help you access the right tools and resources. Remember: asking for help is a sign of strength, not weakness. Visit our Responsible Gaming page for more details on the tools available to you.