sabongbet Privacy Policy

1.Who We Are

sabongbet ("sabongbet," "we," "us," or "our") is the operator of the online gaming and sports betting platform accessible at sabongbet.asia (the "Platform"). sabongbet is committed to protecting the privacy and personal data of all users who access or register on the Platform.

For the purposes of this Privacy Policy, sabongbet acts as the data controller in respect of the personal data of registered players and visitors to sabongbet.asia. This means we determine the purposes and means by which your personal data is processed.

This Privacy Policy applies to all personal data collected through the sabongbet Platform, including data collected during account registration, identity verification, payment processing, customer support interactions, and general use of the Platform. It should be read alongside our Terms & Conditions.

2.Personal Data We Collect

sabongbet collects the following categories of personal data from players and Platform visitors:

sabongbet does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data, except where strictly required by applicable law or regulatory obligation.

3.How We Collect Your Data

sabongbet collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, server logs, and similar tracking technologies.
• Third-party sources: Identity verification data from KYC service providers; fraud screening data from payment processors; publicly available information used for compliance purposes.

sabongbet will always inform you at the point of collection if providing certain personal data is mandatory (e.g., for account registration or withdrawal processing) or optional.

4.How We Use Your Personal Data

sabongbet uses your personal data for the following purposes:

• To create and manage your sabongbet player account.
• To verify your identity and age in compliance with applicable gaming regulations and anti-money laundering requirements.
• To process deposits, withdrawals, and other financial transactions via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• To provide customer support and resolve disputes or complaints.
• To detect, investigate, and prevent fraud, cheating, money laundering, and other prohibited activities.
• To monitor gameplay for responsible gaming purposes, including identifying players who may be at risk of problem gambling.
• To send you account-related communications, including transaction confirmations, security alerts, and policy updates.
• To send you promotional communications about sabongbet bonuses and offers, where you have consented to receive such communications.
• To improve the sabongbet Platform, including through analysis of usage patterns and player feedback.
• To comply with applicable legal and regulatory obligations.

sabongbet will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

5.Legal Basis for Processing

sabongbet processes your personal data on the following legal bases under applicable data protection law:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and customer support.
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering obligations, KYC requirements, and gaming regulatory requirements.
• Legitimate interests: Processing necessary for sabongbet's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, and informed consent, including the sending of promotional communications. You may withdraw your consent at any time by contacting sabongbet support.

6.Sharing Your Personal Data

sabongbet does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your financial transactions.
• Identity verification providers: Third-party KYC and age verification service providers engaged by sabongbet to fulfil regulatory obligations.
• Fraud prevention services: Third-party fraud screening and risk management providers used to protect the integrity of the sabongbet Platform.
• Regulatory authorities: Government agencies, law enforcement bodies, and gaming regulators, where sabongbet is required by law to disclose personal data.
• IT and infrastructure providers: Cloud hosting, data storage, and platform technology providers who process data on sabongbet's behalf under strict data processing agreements.

All third parties with whom sabongbet shares personal data are required to handle that data in accordance with applicable data protection law and sabongbet's data protection standards.

7.Cookies and Tracking Technologies

sabongbet uses cookies and similar tracking technologies on the Platform to enhance your user experience, maintain session security, and analyse Platform usage. The types of cookies used by sabongbet include:

• Essential cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Functional cookies: Used to remember your preferences and settings, such as language and display options.
• Analytics cookies: Used to collect anonymised data about how players use the Platform, helping sabongbet improve its services.
• Security cookies: Used to detect and prevent fraudulent activity and protect player accounts.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the sabongbet Platform. sabongbet does not use third-party advertising cookies or behavioural tracking cookies for external advertising purposes.

8.Data Retention

sabongbet retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention principles:

• Account data is retained for the duration of your active account relationship with sabongbet, and for a minimum of five (5) years following account closure, in accordance with anti-money laundering and gaming regulatory requirements.
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications are retained for a minimum of two (2) years from the date of the interaction.
• Technical and usage data is retained for up to twelve (12) months, after which it is anonymised or deleted.

Where sabongbet is required by law to retain personal data for a longer period, that longer retention period will apply. Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.

9.Data Security

sabongbet implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the sabongbet Platform.
• Encrypted storage of sensitive personal and financial data on secure servers.
• Strict access controls ensuring that only authorised sabongbet personnel can access personal data, on a need-to-know basis.
• Regular security audits and vulnerability assessments of the sabongbet Platform and infrastructure.
• Staff training on data protection obligations and information security best practices.
• Incident response procedures to detect, contain, and report personal data breaches in accordance with applicable law.

While sabongbet takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your sabongbet account credentials. If you suspect that your account has been compromised, please contact our support team immediately via live chat.

10.Your Data Rights

Under applicable Philippine data protection law, including the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights in respect of your personal data held by sabongbet:

• Right to be informed: The right to be told how your personal data is being collected and used, as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data sabongbet holds about you.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data held by sabongbet.
• Right to erasure: The right to request deletion of your personal data, subject to sabongbet's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to data portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another data controller.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of the above rights, please contact the sabongbet support team via live chat or by emailing [email protected]. sabongbet will respond to all data rights requests within thirty (30) days of receipt.

11.Children and Minors

The sabongbet Platform is strictly intended for individuals who are 21 years of age or older. sabongbet does not knowingly collect personal data from persons under the age of 21. If sabongbet becomes aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed.

If you are a parent or guardian and believe that a minor has registered on the sabongbet Platform or provided personal data to sabongbet, please contact our support team immediately so that we can take appropriate action.

12.International Data Transfers

sabongbet primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to and processed in countries outside the Philippines, for example where sabongbet uses cloud infrastructure or third-party service providers located in other jurisdictions.

Where personal data is transferred outside the Philippines, sabongbet ensures that appropriate safeguards are in place to protect your data, including contractual protections consistent with the requirements of the Data Privacy Act of 2012 and the regulations of the National Privacy Commission. sabongbet will not transfer personal data to jurisdictions that do not provide an adequate level of data protection without first implementing appropriate safeguards.

13.Changes to This Privacy Policy

sabongbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, sabongbet will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this Privacy Policy indicates when the most recent changes were made. We encourage you to review this Privacy Policy periodically to stay informed about how sabongbet protects your personal data. Your continued use of the sabongbet Platform following the publication of any amendments constitutes your acknowledgement of the revised Privacy Policy.

14.Contact and Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or sabongbet's handling of your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 via the sabongbet Platform
• Support Email: [email protected]
• Response Time: Under 1 hour for live chat; within 24 hours for email enquiries

sabongbet takes all privacy enquiries seriously. Our support team is available around the clock to assist players from Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines with any data-related concerns.

For formal complaints regarding data privacy, you may also contact the National Privacy Commission of the Philippines, the independent authority responsible for administering and implementing the Data Privacy Act of 2012.